Tuesday, July 31, 2012

Titan Elite Repairs Vs. Competitors



Compared to Microsoft, Sony, game stores, and other repair shops, we offer the most convenient and top notch game console repair service around. There's no need to spend over $100 trying to get your console repaired or spend two to three weeks waiting for the repairs. Almost all of our repairs are under $100 and same day repair with warranty. Some game shops offer only 30 days warranty and sometimes they charge you extra for diagnostic testing or extended warranty. We provide you with 90 days warranty with free system testing. On top of that, we also do internal and external cleaning to remove clogged dust that may cause your system to overheat. All of that and no extra cost. In addition, instead of searching on google and trying to find a location to take your system to, you can have us come to you. No more driving around looking for places, save your gas, your time, and the hassle. Our mobile service is available from 8am-10pm Mon-Sat, therefore we are usually available when you need us.

10% Discount



PROMOTION CODE: TITANREPAIRS2012

We have a special offer for customers who comes across our webpage either on facebook, twitter, yelp, blog, etc. and mention this promo code "TITANREPAIRS2012", will receive a 10% off for any of our repair services. You may use this code either on our online ordering form or mention it over the phone when you make an order. There are no requirements necessary, its either you use it or lose it. This special is limited time offer so take advantage of it now. This will be effective now, August 01 until December 31 is when it expires. You may also share this code with your friends and family who needs game console repairs. Feel free to contact us about any questions you have about this special offer. We are here to serve you!

Thursday, July 26, 2012

Service warranty.



Every repair you get through us receive a FREE 90 days warranty in case your system fails to operate properly again. All of our repair services are 95% reliable, but things does happen and this warranty plan will help protect you from unexpected occurrences. Simply refer to your written invoice and give us a call for warranty service. We will send out our tech to take care of your problems. Please feel free to give us a call for any questions and concerns and we'll be more than happy to assist you.

Wednesday, July 25, 2012

Website marketing.

*NEW FEATURE* For those peope who owns a game console (XBOX 360, PlayStation 3, or Nintendo Wii) with different issues can now order our repair service through our website. www.titaneliterepairs.com (fake URL) You may browse through our website and select a service you need with pricing options and make direct credit/debit or paypal payment. Once we have received your payment, we will process the request and send out a technician for repairs. This beneficial feature is to save you the hassle of making phone calls or avoid waiting time. Our website also present general information how the process works and a detailed description of the issues and potential solution for each unique service. Simply fill out an order form and provide a brief description of a particular issue you're having to give us a general idea what kind of repair you need.

Here's a sample photo of what an ordering form would look like:

(taken from videogame911.com)

Over the phone technical support.


We provide quick solution over the phone for customers to satisfy their needs and build a strong customer base relationship with every client. There are simple solutions that customers can do themselves with our consultant over the phone. Our technical supporter deliver step by step instructions on how to solve problems without the need of a technician on the field. The benefit of this service is that there is no membership required or contract of being an existing customer. We provide this service solely to build customer relationship using our expertise and knowledge to help callers. This will give us a good reputation so that different customers will feel comfortable of getting our repair service.

For example,

Q: I switched from AV mode to HDMI mode on my PS3 and now I am not getting any video output, how can I get video again?

A: You can simply hold on to the power button for 6 seconds when the PS3 is powering up and you will see the green light blink once. Once the light blinks, let go of the power button. Now, you should be getting a prompt message telling you to reset your video settings and you can select yes.

Q: I bought a new XBOX 360 game, but when I put the game into the system, it doesn't read the game. What should I do?

A: First of all, please make sure that your game console is on the latest dashboard update. If it's not on the latest dashboard then you can connect to XBOX Live and download the update and install it before you can play the game.

*Here are some sample questions that customers may ask over the phone and our tech supporter will give the following feedback instructions to solve the caller's problems

Tuesday, July 24, 2012

Broken PS3 frustration!!

You once paid $300-$400 on your PlayStation 3 system, why not spend a fraction of the price to repair it when it's broken instead of spending more money buying a new one. Are you frustrated with your broken PS3? Let us fix it for you at the lowest cost and fastest turnaround time.

Please don't do this to your PS3.....


The person in this video has a PS3 that suffers from the "yellow light of death"
which we could repair, but he goes and break it.

Additional service offered...

Do you own a game console that's giving you issues such as not reading your games, movies, or CDs and your system is not booting correctly due to a hard drive failure? Titan Elite Repairs also offer additional services which includes lens and hard drive replacements. Our certified technicians will provide professional services to replace your worn out lens and broken hard drive to get your broken console booting up in no time! We will include quality parts at the lowest price and a reasonable flat rate fee. We also offer a "no fix no pay" policy, where if we attempt the repair and it happens to not work, we will not charge you anything. Though, we do have a 95% success rate on all of our repair services. Our time and your time is very important to us so we will do our best to perform these repairs at the best of our ability.


Here's a picture of a lens from a XBOX 360


Here's a picture of a lens from a PS3


This is what you would see on screen from a PS3 that's failing to boot the operating system


We use only new 2.5" Samsung hard drives to replace it with your old broken one